What About returns?

ELEMENT77 COLLECTIVE

SHOP PURCHASES ARE FINAL SALE

WORKSHOP Cancellation Policy: If you can no longer attend, please contact us at least 24 hours before the start of class to receive a full refund. Because we prep materials and hold spots for every student, tickets are completely non-refundable once we enter that 24-hour window.

If you need to get in touch with the collective the email is:

element77collective@gmail.com

Unfortunately, all custom orders are not returnable!

If you bought anything else made in small batches returns may be accepted within 30 days of purchase.

Free shipping is not offered on returns.

If you are a New York City resident you may drop off at the studio during operating hours or arrange an appointment for drop off See contact page.

Please send all returns to:

Attn: Paula Wolf

59 Jefferson St #209

Brooklyn, New York

11206

We will process your return once the items are inspected and approved.

We cannot guarantee all returns will be accepted.

Please take note of the following:

-all items visibly worn, damaged, perfumed, or washed will not be accepted

-all items must have hang labels in tact and pinned to the garment as received

Please email us your tracking information, name and order number once your items have shipped to speed up the return process

By purchasing an item you are agreeing to the above contract.

Don’t forget to include your invoice in you return!